Help centre
Shipping & delivery
How and when your Memory Orb will reach you.
Delivery options and costs are shown at checkout before you pay.
Delivery times
We currently estimate delivery within 23 calendar days. This is an estimate rather than a guaranteed delivery date.
“Calendar days” includes weekends and bank holidays. We deliver to addresses across the United Kingdom.
Shopping for a special occasion?
Please allow extra time and order early. We aren’t able to promise arrival by a specific date, including Christmas.
Once your order is on its way
We’ll email you as soon as your order has been dispatched.
Questions?
If your order hasn’t arrived within the expected time, please contact us with your order number.